{"title":"Política de devoluciones y reembolsos","description":"\u003ch1\u003e\u003cspan\u003eReturn and Refund Policy – HAMS™\u003c\/span\u003e\u003c\/h1\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eAt \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eHAMS™\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, our commitment is to offer quality products and guarantee customer satisfaction. If for any reason you are not completely satisfied with your purchase, you may request a return in accordance with the terms established below.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eReturn Period\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe accept return requests within \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003e15 calendar days\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e after the date you receive your order.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eFor a return to be approved, the item must meet the following conditions:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul data-spread=\"false\"\u003e\n\n\u003cli\u003e\u003cspan\u003eBe unused and in perfect condition.\u003c\/span\u003e\u003c\/li\u003e\n\n\u003cli\u003e\u003cspan\u003eRetain its original packaging, accessories, and labels.\u003c\/span\u003e\u003c\/li\u003e\n\n\u003cli\u003e\u003cspan\u003eInclude proof or receipt of purchase.\u003c\/span\u003e\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\u003ch2\u003e\u003cspan\u003eHow to Request a Return\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eTo initiate the return process, please contact our customer service team via the following email:\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eEmail:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003ca href=\"mailto:ssml.mirza@gmail.com\"\u003e\u003cspan\u003essml.mirza@gmail.com\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOnce your request is reviewed and approved, we will send you instructions on how to make the return. Where applicable, we may also provide a shipping label to facilitate the process.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eReturn Address:\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePinewood Point Lane\u003c\/span\u003e\u003cbr\u003e\u003cspan\u003eTomball, Texas\u003c\/span\u003e\u003cbr\u003e\u003cspan\u003eUnited States of America\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eImportant:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Returns sent without prior authorization will not be accepted.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eDamaged, Defective, or Incorrect Products\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe recommend checking your order as soon as you receive it. If the product shows any damage, defect, or if you received a different item than ordered, please contact us immediately so we can offer you a solution as soon as possible.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eItems Not Eligible for Return\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eFor safety and hygiene reasons, we do not accept returns of:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul data-spread=\"false\"\u003e\n\n\u003cli\u003e\u003cspan\u003ePerishable products (food, flowers, etc.).\u003c\/span\u003e\u003c\/li\u003e\n\n\u003cli\u003e\u003cspan\u003ePersonal care, health, and hygiene products.\u003c\/span\u003e\u003c\/li\u003e\n\n\u003cli\u003e\u003cspan\u003eCustomized or made-to-order items.\u003c\/span\u003e\u003c\/li\u003e\n\n\u003cli\u003e\u003cspan\u003eHazardous materials or flammable substances.\u003c\/span\u003e\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eLikewise, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003esale products and gift cards are not refundable\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eProduct Exchanges\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf you wish to exchange an item for another, you must:\u003c\/span\u003e\u003c\/p\u003e\n\u003col start=\"1\" data-spread=\"false\"\u003e\n\n\u003cli\u003e\u003cspan\u003eRequest and complete the return of the original product.\u003c\/span\u003e\u003c\/li\u003e\n\n\u003cli\u003e\u003cspan\u003eOnce the return is approved, place a new order for the item you wish to purchase.\u003c\/span\u003e\u003c\/li\u003e\n\n\n\u003c\/ol\u003e\n\u003ch2\u003e\u003cspan\u003eRefunds\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOnce the returned product is received and inspected, we will notify you of the review's outcome.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf the return is approved, the refund will be processed using the same payment method used in the original purchase, within \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003e10 business days\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease note that the time it takes for the amount to appear in your account will depend on your bank or card provider.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf more than \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003e15 business days\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e have passed since the refund was approved and you have not yet received it, you can contact us at:\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eEmail:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003ca href=\"mailto:mirzataimoor1989@gmail.com\"\u003e\u003cspan\u003emirzataimoor1989@gmail.com\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eBrand Information\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eBrand:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e HAMS™\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eAddress:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e PSTG Bernardi Martorell.\u003c\/span\u003e\u003c\/p\u003e","products":[],"url":"https:\/\/hams.es\/es\/collections\/return-and-refund-policy.oembed","provider":"HAMS™","version":"1.0","type":"link"}