Contact Us

Contact Us

We’re here to help!
Whether you have a question about your order, need assistance with a product, or simply want to get in touch — the Hams team is always ready to support you.

📧 Email Support

For general inquiries, order updates, or product-related questions, feel free to email us:
fastrack.europe@gmail.com

We aim to respond to all emails within 24–48 business hours.

🛍️ Returns & Exchanges

Need to initiate a return, exchange, or report a damaged item?
Please contact us at:
fastrack.europe@gmail.com

To help us assist you faster, kindly include your order number and any relevant photos or details.

📞 Customer Support

  • Phone / WhatsApp: +34 627 861 509

Our support team is happy to assist you with any questions or concerns.

🕒 Customer Service Hours

Monday – Friday: 9:00 AM – 5:00 PM (CET)
Closed on weekends & public holidays.

📍 Our Location

Trade Name: Hams
Address:
PSAJE Bernardi Martorell
08001 Barcelona, Castellón
Spain

Please note: Hams operates exclusively online and does not have a physical retail store. All purchases are made through our online platform.