Shipping policy

Shipping Policy – HAMS™

At HAMS™, we are committed to delivering your orders quickly, safely, and efficiently.

📦 Order Processing Time

  • All orders are processed within 1–3 business days (excluding weekends and holidays)
  • Orders placed after business hours will be processed on the next working day
  • During high-demand periods, processing times may be slightly delayed

🚚 Shipping Time & Delivery

Estimated delivery times may vary depending on your location:

  • United States: 3–7 business days
  • International Orders: 7–15 business days

⚠️ Please note: Delivery times are estimates and may vary due to courier delays, customs processing, or unforeseen circumstances.

💰 Shipping Charges

  • Shipping charges are calculated at checkout based on your location
  • We may offer free shipping promotions from time to time

🌍 International Shipping

We ship worldwide. However:

  • Customers are responsible for any customs duties, taxes, or import fees
  • Delivery may take longer due to customs clearance procedures

📍 Order Tracking

Once your order is shipped:

  • You will receive a tracking number via email
  • You can track your order status anytime

⚠️ Delays & Issues

HAMS™ is not responsible for delays caused by:

  • Shipping carriers
  • Customs clearance
  • Incorrect shipping information provided by the customer

If your package is delayed or lost, please contact us and we will assist you.

❌ Incorrect Address

  • Please ensure your shipping address is correct at checkout
  • We are not responsible for orders shipped to incorrect addresses provided by the customer

📦 Lost or Damaged Packages

If your order arrives damaged or is lost in transit:

  • Contact us immediately at ssml.mirza@gmail.com
  • We will investigate and resolve the issue as soon as possible

📞 Contact Us

For any shipping-related questions, feel free to reach out:

Brand Name: HAMS™
📧 Email: ssml.mirza@gmail.com
📍 Address: Pinewood Point Lane, Tomball, Texas, United States of America
📞 Phone: +1 737 310 2688